How to Provide the Best-Ever Customer Experience

How to Provide the Best-Ever Customer Experience

I firmly believe that the success of a business is built on a foundation of amazing customer experience. You can have the best product, the most amazing marketing team, or the most beautiful website, but if your client doesn’t have a pleasant experience while they’re working with you, it doesn’t matter. They won’t come back.

One of the easiest ways to provide for your clients is to go over and beyond with your customer experience. Instead of providing a good experience, how can you absolutely wow them? How can you make them feel like they’re completely cared for? How can you eliminate any obstacle that is in their way of purchasing your product?

Book Review: Essentialism: The Disciplined Pursuit of Less

Book Review: Essentialism: The Disciplined Pursuit of Less

“Only once you give yourself permission to stop trying to do it all, to stop saying yes to everyone, can you make your highest contribution toward the things that really matter.”

Enter Essentialism: The Disciplined Pursuit of Less by Greg McKeown. This amazing book preaches the practice of “less, but better”. It explains that focusing our energy on only a few truly worthwhile commitments at a time actually produces stronger, more effective, and more meaningful results.

How to Sell Yourself Like a Pro

How to Sell Yourself Like a Pro

There is only one truly key item you need in order to run a successful business: the ability to get your product in front of your customers and sell it to them. But selling yourself, your products, or your services doesn’t always come naturally. So how do we train our brains to know how to do this without sounding awkward, without feeling pushy, and without turning the customer off? Follow these easy steps to find out!

Top 10 Things to Consider When Hiring a Virtual Assistant

Top 10 Things to Consider When Hiring a Virtual Assistant

Finding the right virtual assistant for your business can be intimidating. The right one can help you relieve some of the day-to-day stresses and help your business grow by giving you the necessary time to focus on income-generating activities.

Creating Quiet Before Bedtime

Creating Quiet Before Bedtime

Finding time to be mindful in our day-to-day lives is already important, but we often forget that it's even more essential to do it right before closing our eyes for the night. You hear experts talk about living in the moment, practicing meditation when you wake up, and enjoying an hour of yoga each day. But no one focuses on the fact that we should be getting at least an hour of peace before bed -- to get in the right headspace for a good night's sleep, to prepare ourselves for the next day, and to reflect on what happened in the hours previously.

The Importance of Setting Boundaries

The Importance of Setting Boundaries

There are many times in our lives where we feel overwhelmed by our responsibilities (or perceived responsibilities!), whether it's in regards to relationships with other people, outer expectations in work and life, or the way that we view ourselves. One of the best ways to prepare for when these situations arise is to lay out our boundaries clearly and explicitly.

Adding Authenticity to Your Business

Adding Authenticity to Your Business

Okay, I know authenticity is a controversial word in the entrepreneurial world. Some people absolutely hate it, while others talk about it incessantly. But I think it's one of the most important parts of running your business, so let's break it down and talk about why.

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